INFORMATION PROCESSING APPARATUS AND NON-TRANSITORY COMPUTER READABLE MEDIUM

• Main Authors: HORIE, Mari, MURAI, Hiroaki, WAKABAYASHI, Kimihiro, SUDA, Masaki, FUCHIGAMI, Makoto, TAKAHASHI, Nobukazu, OOYAMA, Eiji, MIYAZAWA, Yasuaki, ISHINO, Masahiro, MURANO, Hiroshi
• Format: Patent
• Language: English
• Published: 14.10.2021
• Subjects: CALCULATING; COMPUTING; CONTROL OR REGULATING SYSTEMS IN GENERAL; CONTROLLING; COUNTING; ELECTRIC DIGITAL DATA PROCESSING; FUNCTIONAL ELEMENTS OF SUCH SYSTEMS; MONITORING OR TESTING ARRANGEMENTS FOR SUCH SYSTEMS ORELEMENTS; PHYSICS; REGULATING

An information processing apparatus includes a memory and processor. The memory stores a trouble category into which a trouble occurring in a product is classified and a design-element category into which a design element causing the trouble and included in the product is classified in mutual association and store a design-element category into which a design element included in a product is classified and a design-requirement category into which a design requirement of the design element is classified in association with each other. The processor receives designation of a first design-element category by user, determines a design-requirement category corresponding to the received first design-element category by referencing to the memory, determines a second design-element category corresponding to the determined design-requirement category and different from the first design-element category, determine a trouble category associated with the determined second design-element category, and notify the user of information indicating the determined trouble category.