GENERATING HIGH CONFIDENCE REFILLS FOR UNIFIED WORKFORCE MANAGEMENT

• Main Authors: Verma, Akash, Ghosh, Shreyan, Mishra, Prateek
• Format: Patent
• Language: English
• Published: 24.12.2020
• Subjects: HEALTHCARE INFORMATICS, i.e. INFORMATION AND COMMUNICATIONTECHNOLOGY [ICT] SPECIALLY ADAPTED FOR THE HANDLING ORPROCESSING OF MEDICAL OR HEALTHCARE DATA; INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTEDFOR SPECIFIC APPLICATION FIELDS; PHYSICS

Examples provide a workforce manager that analyzes historical pharmacy transaction data to generate a set of forecasted future prescriptions for a selected pharmacy. The forecasted future prescriptions are divided into predicted new prescriptions and predicted refill prescriptions. The predicted refill prescriptions are classified into a set of high confidence refills and a set of low confidence refills. The labor demand associated with the set of high confidence refills are redistributed within a range of pickup dates associated with each high confidence refill prescription to smooth labor demand minimizing variation within a selected time-period. A number of personnel are identified for each day in the selected time-period based on the smoothed labor demand. A schedule is published assigning at least a portion of the forecasted future prescriptions and the number of personnel to each day in the selected time-period is output.