BUILDING SYSTEM WITH AUTOMATIC INCIDENT IDENTIFICATION

• Main Authors: Sharma, Vikas, Pate, Sachin Yashwant, Paul, Debashree, Ganguly, Saunak, Roy, Sannidhya, Patil, Vijay Sopanrao, Sarkar, Srijata, Raut, Saurabh Gunvantrao, Lohiya, Sagar Ganesh, Ranjan, Ravi, Jain, Abhishek
• Format: Patent
• Language: English
• Published: 03.12.2020
• Subjects: CALCULATING; COMPUTING; CONTROL OR REGULATING SYSTEMS IN GENERAL; CONTROLLING; COUNTING; DATA PROCESSING SYSTEMS OR METHODS, SPECIALLY ADAPTED FORADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL, SUPERVISORYOR FORECASTING PURPOSES; FUNCTIONAL ELEMENTS OF SUCH SYSTEMS; MONITORING OR TESTING ARRANGEMENTS FOR SUCH SYSTEMS ORELEMENTS; PHYSICS; REGULATING; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE,COMMERCIAL, FINANCIAL, MANAGERIAL, SUPERVISORY OR FORECASTINGPURPOSES, NOT OTHERWISE PROVIDED FOR

A method for identifying and managing incidents in a building management system (BMS) of a building. The method includes identifying at least one or more entities, one or more intents, or one or more keywords from a text segment; extracting one or more parameters from at least one of the identified one or more entities, the identified one or more intents, or the identified one or more keywords, the one or more parameters comprising a piece of building equipment of the building and a characteristic of the piece of building equipment; determining a satisfied incident of a plurality of incidents based on the extracted one or more parameters, the satisfied incident identifying an issue with the piece of building equipment and associated with a second entity; and transmitting an indication of the satisfied incident to a computing device of the second entity.