Channel Based Corpus Management

An approach is provided in which a channel sensitive knowledge manager receives content segments over multiple different source channels, and annotates the content segments with channel type tags corresponding to their respective source channel. Then, the channel sensitive knowledge manager receives...

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Bibliographic Details
Main Authors Williams, Ralph P, Kadochnikov, Nikolay, Schreitmueller, Susan K, Sivakumar, Gandhi
Format Patent
LanguageEnglish
Published 09.05.2019
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Summary:An approach is provided in which a channel sensitive knowledge manager receives content segments over multiple different source channels, and annotates the content segments with channel type tags corresponding to their respective source channel. Then, the channel sensitive knowledge manager receives a request from a user over a user interface and matches the user interface to one of the source channels. The channel sensitive knowledge manager identifies a set of the content segments that are annotated with a channel type tag corresponding to the match source channel. In turn, the channel sensitive knowledge manager generates answers to the request using the identified set of content segments and sends the answers to the user over the user interface.
Bibliography:Application Number: US201715805707