CONTEXT-DEPENDENT MESSAGE MANAGEMENT

• Main Authors: Piccinini Sandro, Sidoti Stefano
• Format: Patent
• Language: English
• Published: 01.09.2016
• Subjects: ELECTRIC COMMUNICATION TECHNIQUE; ELECTRICITY; TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHICCOMMUNICATION

A method, executed by a computer, for context-dependent message management, includes receiving proxy recipient information from a target recipient, detecting that a message is being drafted to the target recipient while the target recipient is unavailable, and suggesting a proxy recipient in place of the target recipient. The proxy recipient information may identify multiple proxy recipients organized according to message topic. The proxy recipient information may also describe one or more topics for which a target recipient is available and/or suitable. Proxy recipient information may be determined automatically or may be provided by a user. Furthermore, the proxy recipient information may include availability information. In one embodiment, a user approves of the proxy recipient prior to transmitting the message. In another embodiment, the target recipient is able to preemptively receive the message. A computer system and computer program product corresponding to the above method are also disclosed herein.