SYSTEMS AND METHODS FOR DETERMINING A LIKELIHOOD OF USER TERMINATION OF SERVICES

Systems and methods are described herein for determining a likelihood that a user will change a service. A media guidance application may identify a first service to which a user is subscribed. The media guidance application may receive information from a third-party data source corresponding to the...

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Bibliographic Details
Main Authors HOCTOR JOHN, EMANS MATTHEW
Format Patent
LanguageEnglish
Published 29.10.2015
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Summary:Systems and methods are described herein for determining a likelihood that a user will change a service. A media guidance application may identify a first service to which a user is subscribed. The media guidance application may receive information from a third-party data source corresponding to the user and identify, based on the information from the third-party data source, data indicating a negative interest in the first service. Based on the identified data, the media guidance application may calculate a likelihood that the user will change the first service.
Bibliography:Application Number: US201414502468