METHOD FOR PROVIDING USERS WITH HELP FROM THEIR CONTACTS WHILE SEARCHING THE WEB

The subject disclosure relates to a machine-implemented method for routing queries. The method includes receiving a query, identifying contacts associated with the user for responding to the received query, wherein the contacts are identified based on public online activity or private online activit...

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Bibliographic Details
Main Authors KAMDAR SAGAR, HUNG WANDA, GILES ARON, GANAPATHY SUBRAMANIAM, THAKUR KUMAR MAYUR, KHAITAN RISHI
Format Patent
LanguageEnglish
Published 01.05.2014
Subjects
CALCULATING
COMPUTING
COUNTING
ELECTRIC DIGITAL DATA PROCESSING
PHYSICS
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Summary:The subject disclosure relates to a machine-implemented method for routing queries. The method includes receiving a query, identifying contacts associated with the user for responding to the received query, wherein the contacts are identified based on public online activity or private online activity, providing, for selection by the user, a list of recommended contacts, wherein each recommended contact is identified for responding to the received query based on the public online activity of the recommended contact, and transmitting a public notification including the received query to each of the recommended contacts selected by the user from the list of recommended contacts. The method also includes automatically transmitting a private notification including the received query to each of the contacts identified based on private online activity.
Bibliography:Application Number: US201313842656