KIOSK-BASED MOBILE CUSTOMER CHECK-IN

A customer-accessible station includes a near field communication (NFC) transceiver configured to interact with another NFC transceiver of a customer's mobile station and/or a micro-cell base station subsystem for use at a premises of an enterprise includes a base transceiver system configured...

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Bibliographic Details
Main Authors CRAWFORD CHRISTOPHER M, BATADA ASIF NOORUDDIN, CHEN HUMPHREY D
Format Patent
LanguageEnglish
Published 01.05.2014
Subjects
ELECTRIC COMMUNICATION TECHNIQUE
ELECTRICITY
TRANSMISSION
WIRELESS COMMUNICATIONS NETWORKS
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Summary:A customer-accessible station includes a near field communication (NFC) transceiver configured to interact with another NFC transceiver of a customer's mobile station and/or a micro-cell base station subsystem for use at a premises of an enterprise includes a base transceiver system configured for wireless communication with a mobile station over a frequency band allocated for mobile traffic in a macro cellular network. A communication interface sends and receives communications for one or more mobile stations when at the premises via a packet data network. A controller coupled to the base transceiver system operates the micro-cell base station subsystem to appear as a base station similar to a base station of the macro cellular network, including enabling mobile station registration. A customer management server responds to identification of a registered mobile station by communicating information about a customer associated with the identified mobile station to a system used by enterprise personnel.
Bibliography:Application Number: US201213660896