SYSTEM AND METHOD FOR DYNAMICALLY RE-CONFIGURING COMMUNICATIONS SESSION ROUTING BASED ON LOCATION INFORMATION

System and method for dynamically re-directing communications sessions destined for a particular entity in a communications system, each communications session being associated with at least one predefined route. Location information indicative of a current location of the particular entity is obtai...

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Bibliographic Details
Main Authors FELSKE KENT, GRAVES ALAN, PARYZEK ANDREW, FITCHETT JEFF, DUXBURY GUY
Format Patent
LanguageEnglish
Published 16.01.2014
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Summary:System and method for dynamically re-directing communications sessions destined for a particular entity in a communications system, each communications session being associated with at least one predefined route. Location information indicative of a current location of the particular entity is obtained and applied to a predefined set of conditional routing rules associated with the particular entity. This rules-based processing generates a routing result, on the basis of which the at least one predefined route associated with each communications session destined for the particular entity is dynamically updated.
Bibliography:Application Number: US201314030642