Using Utterance Classification in Telephony and Speech Recognition Applications

Described is the use of utterance classification based methods and other machine learning techniques to provide a telephony application or other voice menu application (e.g., an automotive application) that need not use Context-Free-Grammars to determine a user's spoken intent. A classifier rec...

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Bibliographic Details
Main Authors DROPPO, III JAMES GARNET, JU YUNNG
Format Patent
LanguageEnglish
Published 15.12.2011
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Summary:Described is the use of utterance classification based methods and other machine learning techniques to provide a telephony application or other voice menu application (e.g., an automotive application) that need not use Context-Free-Grammars to determine a user's spoken intent. A classifier receives text from an information retrieval-based speech recognizer and outputs a semantic label corresponding to the likely intent of a user's speech. The semantic label is then output, such as for use by a voice menu program in branching between menus. Also described is training, including training the language model from acoustic data without transcriptions, and training the classifier from speech-recognized acoustic data having associated semantic labels.
Bibliography:Application Number: US20100815419