Increasing Knowledge Sharing Success Rates Using Real Time Match Making

A method of knowledge sharing using a computer system is provided. The method includes: receiving a question electronically submitted by a user; forwarding the question and at least one response option to at least one expert using a first computer interface; monitoring selected response options from...

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Bibliographic Details
Main Authors TANG JUNG-MU, GUO SHANG QING, LENCHNER JONATHAN, LAI JENNIFER
Format Patent
LanguageEnglish
Published 21.10.2010
Subjects
CALCULATING
COMPUTER SYSTEMS BASED ON SPECIFIC COMPUTATIONAL MODELS
COMPUTING
COUNTING
PHYSICS
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Summary:A method of knowledge sharing using a computer system is provided. The method includes: receiving a question electronically submitted by a user; forwarding the question and at least one response option to at least one expert using a first computer interface; monitoring selected response options from the at least one expert; and selectively presenting the selected response options to the user using a second computer interface.
Bibliography:Application Number: US20090425608