NATURAL LANGUAGE INTERFACE CUSTOMIZATION

A predefined interface is presented to a remote user. A natural language inquiry from the remote user is received via the predefined interface. The natural language inquiry is configured for use in an analysis. A customized interface is presented to the remote user based on the analysis of the natur...

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Bibliographic Details
Main Authors PINEDA GEORGE DANTE M, KRAUSS GEORGE W, DULANEY STEPHEN, HICKS AMY, JIA YONGMEI, PSZCZOLKOWSKI LAURA R, HOWELL DAVID L, FINDLEY DAVID
Format Patent
LanguageEnglish
Published 18.12.2008
Subjects
CALCULATING
COMPUTING
COUNTING
ELECTRIC DIGITAL DATA PROCESSING
PHYSICS
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Summary:A predefined interface is presented to a remote user. A natural language inquiry from the remote user is received via the predefined interface. The natural language inquiry is configured for use in an analysis. A customized interface is presented to the remote user based on the analysis of the natural language inquiry. The customized interface includes a customized set of communications options for the remote user to route communications.
Bibliography:Application Number: US20070761492