Programmatic computer problem diagnosis and resolution and automated reporting and updating of the same

Programmatically diagnosing the root cause of a problem in a computing system. Events are monitored within an operating system, and at least a subset of the events are logged to a log file. In response to the detection of error condition(s), a diagnostics module is invoked. The diagnostics module qu...

Full description

Saved in:
Bibliographic Details
Main Authors JUDGE NICHOLAS STEPHEN, PANG JEE FUNG, RITZ ANDREW, FORTIN MICHAEL RICHARD, SMITH JONATHAN VINES
Format Patent
LanguageEnglish
Published 11.11.2004
Edition7
Subjects
CALCULATING
COMPUTING
CONTROL OR REGULATING SYSTEMS IN GENERAL
CONTROLLING
COUNTING
ELECTRIC DIGITAL DATA PROCESSING
FUNCTIONAL ELEMENTS OF SUCH SYSTEMS
MONITORING OR TESTING ARRANGEMENTS FOR SUCH SYSTEMS ORELEMENTS
PHYSICS
REGULATING
Online AccessGet full text

Cover

More Information
Summary:Programmatically diagnosing the root cause of a problem in a computing system. Events are monitored within an operating system, and at least a subset of the events are logged to a log file. In response to the detection of error condition(s), a diagnostics module is invoked. The diagnostics module queries the log file to correlate events relevant to diagnosis of the problem, and identifies the root cause by evaluating the results of the query. Once the root cause of the problem is diagnosed, a resolution module corresponding to that root cause may be invoked to programmatically resolve the problem. The invocation of the diagnostic and resolution modules may be subject to policy rules. Furthermore, the logging, diagnostics and resolution modules may be automatically updated as needed.
Bibliography:Application Number: US20030651430