Categorizing electronic messages based on collaborative feedback

• Main Author: ANDAKER KRISTIAN L. M
• Format: Patent
• Language: English
• Published: 29.01.2004
• Edition: 7
• Subjects: ELECTRIC COMMUNICATION TECHNIQUE; ELECTRICITY; TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHICCOMMUNICATION

Electronic messages are categorized based on collaborative feedback from a number of electronic message recipients. An electronic message that has particular characteristics is received. Electronic message recipients can provide express feedback to a collaborative filter module indicating that the received electronic message is an unwanted electronic message. When the level of express feedback exceeds a specified threshold, the collaborative filter module may automatically categorize the electronic message as unwanted for other recipients that have not yet accessed the electronic message. The collaborative filter module can also categorize the received electronic message as unwanted by analyzing the characteristics of the received electronic message. If the received electronic message has particular characteristics that a number of recipients have previously indicated are more likely in unwanted messages, the collaborative filter module may automatically categorize the electronic message as an unwanted electronic message.