Viewable screen based call leg transition

• Main Authors: Hassan, Amer Aref, Thomas, Vandana, Nair, Abhilash Chandrasekharan, Davis, Michael J
• Format: Patent
• Language: English
• Published: 08.10.2024
• Subjects: ELECTRIC COMMUNICATION TECHNIQUE; ELECTRICITY; TELEPHONIC COMMUNICATION; TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHICCOMMUNICATION

A method and system for causing a call leg transition based on determining that a screen of a device is not viewable to a user are disclosed, comprising receiving, using a default first telephony application, an incoming call event having a first call leg over a first connection to a telecommunication network addressed to the device, accepting the incoming call event using a second telephony application, creating a second connection having a second call leg to the telecommunication network corresponding to the incoming call event, associating a call event continuity identifier unique to the incoming call event with each of the first and second call legs so that the first and second call legs are connectable at a common port in the telecommunication network, determining if the screen of the device is viewable to the user, and causing a transition from the second call leg to the first call leg based on determining that the screen of the device is not viewable to the user.