Outcome-based skill qualification in cognitive interfaces for text-based and media-based interaction

One or more communication capabilities and a plurality of versions of communication terms of a cognitive interface are identified. A probability of a particular user reaction for each communication term version is determined. A desired outcome of an interaction between a user and the cognitive inter...

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Bibliographic Details
Main Authors Povar, Victor, Hodge, Rashida, Trim, Craig M, Sivakumar, Gandhi
Format Patent
LanguageEnglish
Published 14.11.2023
Subjects
ACOUSTICS
CALCULATING
COMPUTER SYSTEMS BASED ON SPECIFIC COMPUTATIONAL MODELS
COMPUTING
COUNTING
ELECTRIC COMMUNICATION TECHNIQUE
ELECTRIC DIGITAL DATA PROCESSING
ELECTRICITY
MUSICAL INSTRUMENTS
PHYSICS
SPEECH ANALYSIS OR SYNTHESIS
SPEECH OR AUDIO CODING OR DECODING
SPEECH OR VOICE PROCESSING
SPEECH RECOGNITION
TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHICCOMMUNICATION
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Summary:One or more communication capabilities and a plurality of versions of communication terms of a cognitive interface are identified. A probability of a particular user reaction for each communication term version is determined. A desired outcome of an interaction between a user and the cognitive interface is determined. A first communication term version is selected from the plurality of communication term versions based on the determined probabilities of the communication term versions and the desired outcome. An interaction between the user and the cognitive interface is created using the selected first communication term version. The interaction is sent to a communication device associated with the user.
Bibliography:Application Number: US201816180916