Identifying the root cause of failure observed in connection to a workflow

A method of identifying a root cause of a failure for a trace within a microservices-based application includes determining if a root span of the trace is an error span resulting in an error experienced by a user at a front end of the microservices-based application. If the root span of the trace is...

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Bibliographic Details
Main Authors Wohlstadter, Eric, Garg, Sakshi, Danyi, Gergely, Petazzoni, Maxime, Sanjani, Sahinaz Safari, Williamson, Timothy Matthew Robin
Format Patent
LanguageEnglish
Published 17.10.2023
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Summary:A method of identifying a root cause of a failure for a trace within a microservices-based application includes determining if a root span of the trace is an error span resulting in an error experienced by a user at a front end of the microservices-based application. If the root span of the trace is an error span, the method analyzes a plurality of spans comprising the trace to determine if the trace comprises at least one leaf error span. If the trace comprises a single leaf error span, the method attributes the root cause of the failure in the trace to a service associated with the single leaf error span. If the trace comprises multiple leaf error spans the method attributes the root cause of the failure in the trace to a service associated with a leaf error span of the multiple leaf error spans comprising a latest starting timestamp.
Bibliography:Application Number: US202217589556