Auto pause incident notification
Pausing alert notifications includes triggering an alert responsive to an event in a managed environment. A normalized title is obtained from a title of the alert. Using the normalized title, it is determined whether the alert is of a likely transient type, where the alert is of the likely transient...
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Main Authors | , , |
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Format | Patent |
Language | English |
Published |
26.09.2023
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Subjects | |
Online Access | Get full text |
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Summary: | Pausing alert notifications includes triggering an alert responsive to an event in a managed environment. A normalized title is obtained from a title of the alert. Using the normalized title, it is determined whether the alert is of a likely transient type, where the alert is of the likely transient type when it is predicted to resolve without human intervention. A transmission of notifications for the alert during a pause period is withheld responsive to determining that the alert is the likely transient type. A notification for the alert is transmitted to a responder responsive to determining that the alert is unresolved after the pause period. |
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Bibliography: | Application Number: US202117488452 |