User satisfaction in a service based industry using internet of things (IoT) devices in an IoT network

Embodiments for using a mixed internet of things (IoT) device network to improve user satisfaction by a processor. A collaboration of data associated with a user captured from a plurality of types of IoT devices in the IoT network may be gathered. The collaboration of data may be used to determine a...

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Bibliographic Details
Main Authors Madduri, Hari H, Ng, Joanna W, Mukherjee, Maharaj
Format Patent
LanguageEnglish
Published 01.11.2022
Subjects
CALCULATING
COMPUTING
COUNTING
DATA PROCESSING SYSTEMS OR METHODS, SPECIALLY ADAPTED FORADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL, SUPERVISORYOR FORECASTING PURPOSES
ELECTRIC COMMUNICATION TECHNIQUE
ELECTRICITY
PHYSICS
SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE,COMMERCIAL, FINANCIAL, MANAGERIAL, SUPERVISORY OR FORECASTINGPURPOSES, NOT OTHERWISE PROVIDED FOR
TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHICCOMMUNICATION
WIRELESS COMMUNICATIONS NETWORKS
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Summary:Embodiments for using a mixed internet of things (IoT) device network to improve user satisfaction by a processor. A collaboration of data associated with a user captured from a plurality of types of IoT devices in the IoT network may be gathered. The collaboration of data may be used to determine a level of satisfaction of the user according to a knowledge domain describing a plurality of satisfaction factors and levels in the service based industry such that the collaboration of data is associated with one or more of the plurality of satisfaction factors and levels.
Bibliography:Application Number: US201615340114