System and method for processing voicemail

In one example, a recorded voicemail is first converted from speech to text, and a proposed action to be performed by the user is extracted from the voice message. For example, in the voicemail "this is John, call me at 650.987.0987 at 9 am tomorrow," the action is to call John. At least o...

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Bibliographic Details
Main Authors Novick, Gregory B, Herz, Scott M, Van Os, Marcel
Format Patent
LanguageEnglish
Published 12.07.2022
Subjects
ELECTRIC COMMUNICATION TECHNIQUE
ELECTRICITY
TELEPHONIC COMMUNICATION
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Summary:In one example, a recorded voicemail is first converted from speech to text, and a proposed action to be performed by the user is extracted from the voice message. For example, in the voicemail "this is John, call me at 650.987.0987 at 9 am tomorrow," the action is to call John. At least one action parameter for undertaking the action is determined. For example, the action parameters may include the 650.987.0987 telephone number and the 9 am time the following morning. The at least one action parameter may be extracted from the voicemail message or it may be determined by other means, e.g., from a user's contact book. Finally, the user is presented with a prompt to facilitate undertaking the action using the at least one the parameter. For example, the user may be given the option to set a reminder to call John the following morning at 9 am.
Bibliography:Application Number: US202016872319