Recording remote expert sessions

A server receives, from a first display device of a first user, first content data, first sensor data, and a request for assistance identifying a context of the first display device. The server identifies a second display device of a second user based on the context of the first display device. The...

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Bibliographic Details
Main Author Mullins, Brian
Format Patent
LanguageEnglish
Published 15.03.2022
Subjects
ELECTRIC COMMUNICATION TECHNIQUE
ELECTRICITY
PICTORIAL COMMUNICATION, e.g. TELEVISION
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Summary:A server receives, from a first display device of a first user, first content data, first sensor data, and a request for assistance identifying a context of the first display device. The server identifies a second display device of a second user based on the context of the first display device. The server receives second content data and second sensor data from the second display device. The first content data is synchronized with the second content data based on the first and second sensor data. Playback parameters are formed based on the context of the first display device. An enhanced playback session is generated using the synchronized first and second content data in response to determining that the first sensor data meet the playback parameters. The enhanced playback session is communicated to the first display device.
Bibliography:Application Number: US202117302608