System and method for accelerating user agent chats

A method, computer program product, and computer system for identifying, by a computing device, a model for predicting conversational phrases for a communication between at least a first user and a second user. The model may be trained based upon, at least in part, an attribute associated with the s...

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Bibliographic Details
Main Authors Liu, Ding, Ganong, III, William F, Stubley, Peter, Vozila, Paul Joseph, Beaumont, Jean-Francois
Format Patent
LanguageEnglish
Published 01.02.2022
Subjects
CALCULATING
COMPUTING
COUNTING
ELECTRIC DIGITAL DATA PROCESSING
PHYSICS
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Summary:A method, computer program product, and computer system for identifying, by a computing device, a model for predicting conversational phrases for a communication between at least a first user and a second user. The model may be trained based upon, at least in part, an attribute associated with the second user. At least one conversational phrase may be predicted for the communication between the first user and the second user. The at least one conversational phrase may be provided to the second user as an optional phrase to be sent to the first user.
Bibliography:Application Number: US201816192245