Managing context information between chatbot and user device
A chatbot server that manages context information between a chatbot and a user device includes a receiving unit that receives, from a messenger server, a question message input for a service selected from multiple services by the user device and service account information corresponding to the selec...
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Main Authors | , , , |
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Format | Patent |
Language | English |
Published |
06.04.2021
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Subjects | |
Online Access | Get full text |
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Summary: | A chatbot server that manages context information between a chatbot and a user device includes a receiving unit that receives, from a messenger server, a question message input for a service selected from multiple services by the user device and service account information corresponding to the selected service; a derivation unit that derives an answer to the question message by using the chatbot corresponding to the service account information; and a context information management unit that manages context information of a chat between the user device and the chatbot based on the question message and/or the answer. |
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Bibliography: | Application Number: US201816233312 |