Creating modular conversations using implicit routing

A computer implemented method of routing a verbal input to one of a plurality of handlers, comprising using one or more processors adapted to execute a code, the code is adapted for receiving a verbal input from a user, applying a plurality of verbal content identifiers to the verbal input, each of...

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Bibliographic Details
Main Authors Wasserkrug, Segev E, Rose, Daniel, Cohen, Eyal, Bilgory, Erez L M
Format Patent
LanguageEnglish
Published 23.03.2021
Subjects
ACOUSTICS
CALCULATING
COMPUTING
COUNTING
ELECTRIC DIGITAL DATA PROCESSING
MUSICAL INSTRUMENTS
PHYSICS
SPEECH ANALYSIS OR SYNTHESIS
SPEECH OR AUDIO CODING OR DECODING
SPEECH OR VOICE PROCESSING
SPEECH RECOGNITION
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Summary:A computer implemented method of routing a verbal input to one of a plurality of handlers, comprising using one or more processors adapted to execute a code, the code is adapted for receiving a verbal input from a user, applying a plurality of verbal content identifiers to the verbal input, each of the verbal content identifiers is adapted to evaluate an association of the verbal input with a respective one of a plurality of handlers by computing a match confidence value for one or more features, such as an intent expressed by the user and/or an entity indicated by the user, extracted from the verbal input and routing the verbal input to a selected one of the handlers based on the matching confidence value computed by the plurality of verbal content identifiers. The selected handler is adapted to initiate one or more actions in response to the verbal input.
Bibliography:Application Number: US201916675232