Automated call requests with status updates

Methods, systems, and apparatus, including computer programs encoded on a computer storage medium, relating to synthetic call status updates. In some implementations, a method includes determining, by a task manager module, that a triggering event has occurred to provide a current status of a user c...

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Bibliographic Details
Main Authors Matias, Yossi, Walevski, Daniel, Leviathan, Yaniv, Segalis, Eyal
Format Patent
LanguageEnglish
Published 12.01.2021
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Online AccessGet full text

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Summary:Methods, systems, and apparatus, including computer programs encoded on a computer storage medium, relating to synthetic call status updates. In some implementations, a method includes determining, by a task manager module, that a triggering event has occurred to provide a current status of a user call request. The method may then determine, by the task manager module, the current status of the user call request. A representation of the current status of the user call request is generated. Then, the generated representation of the current status of the user call request is provided to the user.
Bibliography:Application Number: US201815947447