Skill-based secure dynamic contact center agent access

Methods, systems and computer readable media for providing skill-based, secure and dynamic contact center agent network access are described.

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Bibliographic Details
Main Authors	Lapuh, Roger, Rufener, Andrew John, Jolicoeur, William H
Format	Patent
Language	English
Published	02.07.2019
Subjects	ELECTRIC COMMUNICATION TECHNIQUE ELECTRICITY TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHICCOMMUNICATION WIRELESS COMMUNICATIONS NETWORKS
Online Access	Get full text

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Summary:	Methods, systems and computer readable media for providing skill-based, secure and dynamic contact center agent network access are described.
Bibliography:	Application Number: US201514935320