Business services dashboard

• Main Authors: Nayak, Naresh, Bhaskar, Gowrish, Seetharam, Viswanath
• Format: Patent
• Language: English
• Published: 21.08.2018
• Subjects: CALCULATING; COMPUTING; COUNTING; DATA PROCESSING SYSTEMS OR METHODS, SPECIALLY ADAPTED FORADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL, SUPERVISORYOR FORECASTING PURPOSES; ELECTRIC COMMUNICATION TECHNIQUE; ELECTRIC DIGITAL DATA PROCESSING; ELECTRICITY; PHYSICS; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE,COMMERCIAL, FINANCIAL, MANAGERIAL, SUPERVISORY OR FORECASTINGPURPOSES, NOT OTHERWISE PROVIDED FOR; TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHICCOMMUNICATION

Novel tools and techniques are provided for implementing a business services dashboard. In some embodiments, a method might comprise defining relationship(s) between at least one technology service and at least one business service provided by an enterprise, and receiving data associated with real-time technical events corresponding to changed conditions in one or more technology services utilizing at least one technology asset. Each defined relationship might indicate a dependence on the one or more technology services by one or more business services. The method might further comprise identifying, based on the defined relationship(s), one or more business events that impact the one or more business services of the enterprise, as a result of the changed condition. Business user views and technical user views might be generated and sent to user devices associated with respective business and technical group users. Corresponding system and apparatus may be provided.