RESERVATION MANAGEMENT DEVICE

• Main Authors: YAMADA KENICHI, FUJII MITSUHIRO, TATSUMOTO YUKI, NAITO MITSUHIRO, KUBO CHIKAGE
• Format: Patent
• Language: English; Japanese
• Published: 15.02.2024
• Subjects: CALCULATING; COMPUTING; COUNTING; DATA PROCESSING SYSTEMS OR METHODS, SPECIALLY ADAPTED FORADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL, SUPERVISORYOR FORECASTING PURPOSES; PHYSICS; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE,COMMERCIAL, FINANCIAL, MANAGERIAL, SUPERVISORY OR FORECASTINGPURPOSES, NOT OTHERWISE PROVIDED FOR

To make it possible to determine whether or not to need to cancel a reservation at an early timing.SOLUTION: A reservation management device 20 includes: a communication unit that communicates with a terminal device 40 of a user 11 who has reserved a vehicle 30 to ride in for returning from a building where a plurality of gates 50 are installed; and a control unit that, when it is detected that the user 11 has passed through one of the plurality of gates 50 to exit the building, determines whether to confirm with the user 11 whether or not the reservation of the vehicle 30 needs to be canceled, depending on a gate 50 that the user 11 has passed through, and transmits confirmation data to confirm with the user 11 whether or not to need to cancel the reservation to the terminal device 40 via the communication unit when it is determined to confirm with the user 11 whether or not to need to cancel the reservation.SELECTED DRAWING: Figure 1 【課題】早いタイミングで予約のキャンセルの要否を判断できるようにする。【解決手段】予約管理装置２０は、複数のゲート５０が設置された建物からの帰りに乗車する車両３０を予約しているユーザ１１の端末装置４０と通信を行う通信部と、ユーザ１１が建物から退出するために複数のゲート５０のうちの１つを通ったことを検知すると、ユーザ１１が通ったゲート５０によって、車両３０の予約のキャンセルの要否をユーザ１１に確認するかどうかを決定し、予約のキャンセルの要否をユーザ１１に確認することを決定すると、予約のキャンセルの要否をユーザ１１に確認するための確認データを、通信部を介して端末装置４０に送信する制御部とを備える。【選択図】図１