BUSINESS SUPPORT METHOD AND SYSTEM, AND PROGRAM

• Main Author: YUKI TAKASHI
• Format: Patent
• Language: English; Japanese
• Published: 23.08.2022
• Subjects: ACOUSTICS; CALCULATING; COMPUTING; COUNTING; DATA PROCESSING SYSTEMS OR METHODS, SPECIALLY ADAPTED FORADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL, SUPERVISORYOR FORECASTING PURPOSES; ELECTRIC DIGITAL DATA PROCESSING; MUSICAL INSTRUMENTS; PHYSICS; SPEECH ANALYSIS OR SYNTHESIS; SPEECH OR AUDIO CODING OR DECODING; SPEECH OR VOICE PROCESSING; SPEECH RECOGNITION; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE,COMMERCIAL, FINANCIAL, MANAGERIAL, SUPERVISORY OR FORECASTINGPURPOSES, NOT OTHERWISE PROVIDED FOR

To allow execution of a plurality of types of processing by voice.SOLUTION: A business support method according to an embodiment includes: acquisition processing of acquiring voice information on voices uttered by a user; wake word detection processing of detecting wake words from the voice information; text generation processing of, when the wake words are detected, converting the voice information into text information; object specification processing of specifying an object based on the text information; and wake word processing of executing processing according to the types of the wake words and the object.SELECTED DRAWING: Figure 11 【課題】 音声により複数種類の処理を実行可能とする。【解決手段】一実施形態にかかる業務支援方法は、ユーザが発話した音声の音声情報を取得する取得処理と、前記音声情報からウェイクワードを検出するウェイクワード検出処理と、前記ウェイクワードを検出した場合、前記音声情報をテキスト情報に変換するテキスト化処理と、前記テキスト情報に基づいて対象を特定する対象特定処理と、前記ウェイクワードの種類及び前記対象に応じた処理を実行するウェイクワード処理と、を含む。【選択図】図１１