SERVICE PROVIDING SERVER, SERVICE PROVIDING SYSTEM AND SERVICE PROVIDING METHOD

To predict whether or not it is a user with a good utilization manner beforehand, and to prompt the user with a good utilization manner to utilize a vehicle.SOLUTION: A service providing server 30 includes: a service deciding unit 324 that decides a utilization fee/privilege for each user of a vehic...

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Main Authors TSUKAMOTO TOMOHIRO, SAKAGUCHI HIROYUKI, YANAGIDA YUME, TATSUTOMI YOSHIKI, ARAI KEIICHIRO
Format Patent
LanguageEnglish
Japanese
Published 17.12.2020
Subjects
CALCULATING
COMPUTING
COUNTING
DATA PROCESSING SYSTEMS OR METHODS, SPECIALLY ADAPTED FORADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL, SUPERVISORYOR FORECASTING PURPOSES
PHYSICS
SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE,COMMERCIAL, FINANCIAL, MANAGERIAL, SUPERVISORY OR FORECASTINGPURPOSES, NOT OTHERWISE PROVIDED FOR
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Summary:To predict whether or not it is a user with a good utilization manner beforehand, and to prompt the user with a good utilization manner to utilize a vehicle.SOLUTION: A service providing server 30 includes: a service deciding unit 324 that decides a utilization fee/privilege for each user of a vehicle rental service; a display control unit 322 that controls a display unit 11 provided on a portable terminal 10 carried by the user in such a way that an object image associated with a user ID is displayed; an information obtaining unit 321 that obtains user operation information relating to the object image and user information representing the user's emotion; and an emotion estimating unit 323 that estimates an emotion value obtained by quantifying the user's emotion on the basis of the user information. The display control unit 322 changes the way how the object image is displayed in accordance with the operation information. The service deciding unit 324 estimates the level of user's affection to the object image on the basis of the change in the way how the object image is displayed and of the emotion value, and decides a utilization fee/privilege in accordance therewith.SELECTED DRAWING: Figure 4 【課題】使用マナーが良好なユーザであるか否かを事前に予測し、使用マナーが良好なユーザによる車両の利用を促進する。【解決手段】サービス提供サーバ３０は、車両貸出サービスのユーザごとに利用料金／特典を決定するサービス決定部３２４と、ユーザＩＤに紐付けられたオブジェクト画像を表示するようにユーザが携帯する携帯端末１０に設けられる表示部１１を制御する表示制御部３２２と、オブジェクト画像に対するユーザの操作情報とユーザの感情を表すユーザ情報とを取得する情報取得部３２１と、ユーザ情報に基づいてユーザの感情を数値化した感情値を推定する感情推定部３２３とを備える。表示制御部３２２は、操作情報に応じてオブジェクト画像の表示態様を変化させる。サービス決定部３２４は、オブジェクト画像の表示態様の変化と感情値とに基づいてユーザのオブジェクト画像に対する愛情の度合いを推定し、それに応じて利用料金／特典を決定する。【選択図】図４
Bibliography:Application Number: JP20190106877