SYSTEM, PROGRAM, METHOD AND DEVICE FOR GUIDE SERVICE

To provide a guide service system, a guide service program, a guide service method, and a guide service device that are novel.SOLUTION: A guide service system 10 includes: a server 12; a portable terminal 14; and a service robot 16a and the like that are disposed in each service range to provide gui...

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Main Authors DOI MIWAKO, KAMEI KOJI, MIYASHITA TAKAHIRO
Format Patent
LanguageEnglish
Japanese
Published 05.03.2020
Subjects
CALCULATING
CHAMBERS PROVIDED WITH MANIPULATION DEVICES
COMPUTING
COUNTING
DATA PROCESSING SYSTEMS OR METHODS, SPECIALLY ADAPTED FORADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL, SUPERVISORYOR FORECASTING PURPOSES
GYROSCOPIC INSTRUMENTS
HAND TOOLS
MANIPULATORS
MEASURING
MEASURING DISTANCES, LEVELS OR BEARINGS
NAVIGATION
PERFORMING OPERATIONS
PHOTOGRAMMETRY OR VIDEOGRAMMETRY
PHYSICS
PORTABLE POWER-DRIVEN TOOLS
SIGNALLING
SURVEYING
SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE,COMMERCIAL, FINANCIAL, MANAGERIAL, SUPERVISORY OR FORECASTINGPURPOSES, NOT OTHERWISE PROVIDED FOR
TESTING
TRAFFIC CONTROL SYSTEMS
TRANSPORTING
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Summary:To provide a guide service system, a guide service program, a guide service method, and a guide service device that are novel.SOLUTION: A guide service system 10 includes: a server 12; a portable terminal 14; and a service robot 16a and the like that are disposed in each service range to provide guide services within the disposed service range. A memory of the server 12 stores service allowable range information of universal design robots (referred to below as the robot) including the robot 16a and the like. When a user inputs a target destination by utilizing the portable terminal 14, a route to the target destination is retrieved, and the obtained route is divided into plural service ranges. In addition, a robot is reserved for each divided service range according to the service allowable range information. For example, when the reserved service robot 16a confirms the user within the service range, the robot starts providing guide services to the user.SELECTED DRAWING: Figure 1 【課題】新規な、誘導サービスシステム、誘導サービスプログラム、誘導サービス方法および誘導サービス装置を提供する。【解決手段】誘導サービスシステム１０は、サーバ１２、携帯端末１４および各サービス範囲に配置され、配置されたサービス範囲内で案内サービスを行うサービスロボット１６ａなどを有する。サーバ１２のメモリには、ロボット１６ａなどを含むユニバーサルデザイン・ロボット（以下、ロボットと言う。）のサービス許容範囲情報が記憶されている。ユーザが携帯端末１４を利用して目的地を入力すると目的地までの経路が検索され、得られた経路が複数のサービス範囲に分割される。また、サービス許容範囲情報に基づいて、分割された各サービス範囲に対してロボットが予約される。たとえば、予約されたサービスロボット１６ａはサービス範囲内でユーザを確認すると、ユーザに対して案内サービスを開始する。【選択図】図１
Bibliography:Application Number: JP20190181468