COMPOSITE DEVICE, STATE NOTIFICATION METHOD AND STATE NOTIFICATION PROGRAM

• Main Author: TAJIMA HIROKI
• Format: Patent
• Language: English; Japanese
• Published: 30.08.2018
• Subjects: CINEMATOGRAPHY; ELECTRIC COMMUNICATION TECHNIQUE; ELECTRICITY; ELECTROGRAPHY; ELECTROPHOTOGRAPHY; HOLOGRAPHY; MAGNETOGRAPHY; PHOTOGRAPHY; PHYSICS; PICTORIAL COMMUNICATION, e.g. TELEVISION

PROBLEM TO BE SOLVED: To notify of a problem occurred in an image processing apparatus immediately by visual information, even if communication with the image processing apparatus is disabled.SOLUTION: In a composite device 1 including a MFP100, a server 200 and an operation panel 300, the operation panel 300 includes a display 305, the MFP100 stores a state screen indicating the state of hardware resources in a VRAM116, and the server 200 makes the display 305 display a notification screen based on error information, when the error information indicating a problem occurred in the MFP100 is acquired therefrom, detects the fact that the error information indicating the problem occurred in the MFP100 can be acquired normally therefrom, and makes the display 305 display the state screen stored in the VRAM116, according to detection of the fact that the error information can be acquired normally.SELECTED DRAWING: Figure 2 【課題】 画像処理装置と通信不可能になる場合であっても画像処理装置に発生した不具合を直ちに視覚情報で通知すること。【解決手段】 ＭＦＰ１００とサーバー２００と操作パネル３００とを備えた複合装置１であって、操作パネル３００は表示部３０５を備え、ＭＦＰ１００は、ハードウェア資源の状態を示す状態画面をＶＲＡＭ１１６に記憶し、サーバー２００は、ＭＦＰ１００で発生した不具合を示すエラー情報がＭＦＰ１００から取得される場合にエラー情報に基づいて通知画面を表示部３０５に表示させ、ＭＦＰ１００で発生した不具合を示すエラー情報をＭＦＰ１００から正常に取得不可能なことを検出し、エラー情報を正常に取得不可能なことが検出されることに応じて、ＶＲＡＭ１１６に記憶された状態画面を表示部３０５に表示させる。【選択図】 図２