FACILITY SATISFACTION CALCULATION DEVICE

• Main Authors: YUHARA HIROMITSU, SOMA EISUKE, SHINYA TOMOKO, GOTO SHINICHIRO
• Format: Patent
• Language: English; Japanese
• Published: 05.04.2018
• Subjects: ACOUSTICS; CALCULATING; COMPUTING; COUNTING; DATA PROCESSING SYSTEMS OR METHODS, SPECIALLY ADAPTED FORADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL, SUPERVISORYOR FORECASTING PURPOSES; DIAGNOSIS; HUMAN NECESSITIES; HYGIENE; IDENTIFICATION; IMAGE DATA PROCESSING OR GENERATION, IN GENERAL; MEDICAL OR VETERINARY SCIENCE; MUSICAL INSTRUMENTS; PERFORMING OPERATIONS; PHYSICS; SPEECH ANALYSIS OR SYNTHESIS; SPEECH OR AUDIO CODING OR DECODING; SPEECH OR VOICE PROCESSING; SPEECH RECOGNITION; SURGERY; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE,COMMERCIAL, FINANCIAL, MANAGERIAL, SUPERVISORY OR FORECASTINGPURPOSES, NOT OTHERWISE PROVIDED FOR; TRANSPORTING; VEHICLES IN GENERAL; VEHICLES, VEHICLE FITTINGS, OR VEHICLE PARTS, NOT OTHERWISEPROVIDED FOR

PROBLEM TO BE SOLVED: To provide a device capable of improving the accuracy of estimating satisfaction of an occupant of a vehicle with a facility.SOLUTION: A stay determination unit 42 determines whether or not a vehicle X has stayed in a facility. On the basis of information concerning the state of an occupant(s) of the vehicle X, a feeling estimation unit 43 estimates a feeling of the one or more occupants. In the case where the stay determination unit 42 determines that the vehicle X has stayed in the facility, an index value evaluation unit 44 evaluates an index value of satisfaction of the occupant(s) with the facility on the basis of the feeling of the occupant(s) estimated by the feeling estimation unit 43 within a specified time after the vehicle X leaves the facility.SELECTED DRAWING: Figure 1 【課題】車両の乗員の施設に対する満足その推定精度の向上を図ることができる装置を提供する。【解決手段】滞在判定部４２により、車両Ｘの施設における滞在の有無が判定される。感情推定部４３により、車両Ｘの乗員の状態に関する情報に基づき、当該一または複数の乗員の感情が推定される。滞在判定部４２により車両Ｘが施設に滞在したと判定された場合、車両Ｘが施設から立ち去ってから指定時間内に感情推定部４３により推定された乗員の感情に基づき、当該乗員の施設に対する満足度の指標値が指標値評価部４４により評価される。【選択図】図１