INFORMATION PROCESSING APPARATUS, IMAGE FORMING APPARATUS, INFORMATION PROCESSING METHOD, AND INFORMATION PROCESSING SYSTEM

PROBLEM TO BE SOLVED: To solve the problem that: although a printer does not have an error, a user may see a result of printing as not desirable and not satisfying a required print quality; when resolving such a problem, a manufacturer needs to learn information on a difference between a print quali...

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Bibliographic Details
Main Author MURANAKA YASUSHI
Format Patent
LanguageEnglish
Japanese
Published 30.06.2016
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Summary:PROBLEM TO BE SOLVED: To solve the problem that: although a printer does not have an error, a user may see a result of printing as not desirable and not satisfying a required print quality; when resolving such a problem, a manufacturer needs to learn information on a difference between a print quality required by the user and an actual one.SOLUTION: An information processing apparatus comprises: defect information forming parts (23, 24, and 25) that display a list of one or more defect phenomena, and display a defect image corresponding to a defect phenomenon selected from the list of defect phenomena overlapped with an original image based on image data; a storage unit 22 that holds display data of the defect image to be displayed as parameter information; and a communication unit 21 that transmits the parameter information held by the storage unit 22 to an external device via a network 40.SELECTED DRAWING: Figure 3 【課題】プリンタとしてはエラーではないが、ユーザから見ると要求する印刷品質を満足することができず、所望の印刷結果を得られていない場合がある。このような問題をサポートする場合、メーカーとしてはユーザが要求するものと実際の結果との差などの情報を把握する必要がある。【解決手段】1又は複数の不具合現象のリストを表示し、不具合現象のリストから選択された不具合現象に対応する不具合イメージと、画像データに基づく元画像とを重ねて表示する不具合情報形成部(23,24,25)と、表示される不具合イメージの表示データをパラメータ情報として保持する記憶部22と、記憶部22で保持されたパラメータ情報を、ネットワーク40を介して外部装置に対して送信する通信部21とを備える。【選択図】図3
Bibliography:Application Number: JP20140258280