WORK MANAGEMENT DEVICE, FEELING ANALYSIS TERMINAL, WORK MANAGEMENT PROGRAM AND WORK MANAGEMENT METHOD

• Main Authors: MURAYAMA NAOTO, MIYAO NAOTO, FUJIWARA TAKAYUKI, ONISHI KENTARO, IHORI NOBUHIRO, KATSUMATA DAISUKE, SUGIMOTO TORU, YOSHIMOTO HISAYOSHI, TAKATSUKI HIROAKI
• Format: Patent
• Language: English; Japanese
• Published: 25.04.2016
• Subjects: ACOUSTICS; CONTROL OR REGULATING SYSTEMS IN GENERAL; CONTROLLING; FUNCTIONAL ELEMENTS OF SUCH SYSTEMS; MONITORING OR TESTING ARRANGEMENTS FOR SUCH SYSTEMS ORELEMENTS; MUSICAL INSTRUMENTS; PHYSICS; REGULATING; SPEECH ANALYSIS OR SYNTHESIS; SPEECH OR AUDIO CODING OR DECODING; SPEECH OR VOICE PROCESSING; SPEECH RECOGNITION

PROBLEM TO BE SOLVED: To provide a technique capable of correctly evaluating a worker.SOLUTION: A work management device 200 comprises: a communication part 140 for receiving a voice code obtained by encoding a voice related to work with a predetermined method from another device; and a work evaluation part 234 for evaluating a feeling of the voice using the received voice code, and using the evaluation for evaluating the work related to the voice code. When there is information of an image related to the work, the work evaluation part 234 modifies the evaluation of the feeling of the voice using the feeling specified by a facial expression processing part 232, and evaluates the work.SELECTED DRAWING: Figure 1 【課題】より正確に作業者を評価する技術を提供する。【解決手段】作業管理装置２００であって、他の装置から作業に関する音声を所定の方法でコード化した音声コードを受け付ける通信部１４０と、受け付けた音声コードを用いて該音声の感情の評価を行い、評価を該音声コードに関する作業を評価するのに用いる作業評価部２３４と、を備える。作業評価部２３４は、作業に関連付けられた画像の情報がある場合には、音声の感情の評価に、表情処理部２３２により特定された感情による修正を加えて、作業を評価する。【選択図】図１