SERVICE PROVISION METHOD AND DEVICE FOR MONITORING TOOL

• Main Authors: MOROISHI NORIHIRO, YABUTANI TAKASHI
• Format: Patent
• Language: English; Japanese
• Published: 12.01.2016
• Subjects: CALCULATING; COMPUTING; CONTROL OR REGULATING SYSTEMS IN GENERAL; CONTROLLING; COUNTING; DATA PROCESSING SYSTEMS OR METHODS, SPECIALLY ADAPTED FORADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL, SUPERVISORYOR FORECASTING PURPOSES; FUNCTIONAL ELEMENTS OF SUCH SYSTEMS; MONITORING OR TESTING ARRANGEMENTS FOR SUCH SYSTEMS ORELEMENTS; PHYSICS; REGULATING; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE,COMMERCIAL, FINANCIAL, MANAGERIAL, SUPERVISORY OR FORECASTINGPURPOSES, NOT OTHERWISE PROVIDED FOR

PROBLEM TO BE SOLVED: To provide support service information by making a provision monitoring tool easily utilized in order to maximize value of resources of various plants to allow the value to be clearly grasped.SOLUTION: A sum total amount diagram of service provision rate and a sum total amount diagram of customer creation value are displayed in a comparison fashion as needed. Two or more intersections are displayed when the sum total amount of customer creation value exceeds a sum total amount of service provision rate including an intersection when a sum total amount line of predictive service provision rate exceeds a sum total amount line of predictive customer creation value. 【課題】各種プラントの資源の価値を最大化するために、提供監視ツールを活用し易くすることでサポートサービス情報の提供を行い、その価値を明確に把握し得るようにする。【解決手段】サービス提供料累計額線図と顧客創生価値累計額線図とを対比する形態で随時図表示し、予測サービス提供料累計額線が予測顧客創生価値累計額線に上回って交わった時の交差を含めて顧客創生価値累計額がサービス提供料累計額に上回って交わった時の交差を２つ以上表示する。【選択図】図１２