INFORMATION NOTIFICATION DEVICE, INFORMATION NOTIFICATION METHOD, INFORMATION PRESENTATION DEVICE, PROGRAM, AND RECORDING MEDIUM

PROBLEM TO BE SOLVED: To provide an information notification device which sends, to a user of an information presentation device, information on a proper support contact address corresponding to a using language, without unnecessarily taking time of the user.SOLUTION: A session setup processing unit...

Full description

Saved in:
Bibliographic Details
Main Authors UEMICHI AKIO, KURIHARA RYOICHI, SASAKI JUN
Format Patent
LanguageEnglish
Published 24.10.2013
Subjects
ELECTRIC COMMUNICATION TECHNIQUE
ELECTRICITY
PICTORIAL COMMUNICATION, e.g. TELEVISION
TELEPHONIC COMMUNICATION
Online AccessGet full text

Cover

More Information
Summary:PROBLEM TO BE SOLVED: To provide an information notification device which sends, to a user of an information presentation device, information on a proper support contact address corresponding to a using language, without unnecessarily taking time of the user.SOLUTION: A session setup processing unit 111 of a remote support server 100 waits for transmission of language information set to a network-ready television set 300 corresponding to multiple languages, from the television set 300. The session setup processing unit 111 reads from a support telephone number DB 121 the telephone number of the support contact address which copes with a language represented by received language information, and notifies the television set 300 of the read telephone number.
Bibliography:Application Number: JP20120086613