HOUSEHOLD ELECTRIC APPLIANCE MONITORING DEVICE AND HOUSEHOLD ELECTRIC APPLIANCE MAINTENANCE SERVICE SYSTEM

PROBLEM TO BE SOLVED: To provide a system efficiently performing a procedure related to failure diagnosis and a repair service and a procedure related to insurance contract for a repair cost and settlement of the repair cost. SOLUTION: This household electric appliance monitoring device 201 monitori...

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Main Authors SUZUKI HIDEAKI, YOKOTA TOSHIMI, SAITO MASAHIKO, TSUCHIDA HIROSHI, KOJIMA YASUYUKI, KAWASUMI TOSHIRO, WADA TAKESHI
Format Patent
LanguageEnglish
Published 08.01.2004
Edition7
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Summary:PROBLEM TO BE SOLVED: To provide a system efficiently performing a procedure related to failure diagnosis and a repair service and a procedure related to insurance contract for a repair cost and settlement of the repair cost. SOLUTION: This household electric appliance monitoring device 201 monitoring a household electric appliance 202 and an insurance contract management device 203 managing insurance contracting work related to the household electric appliance are connected to each other via a network 204. Information about a result of the failure diagnosis is automatically transmitted between the household electric appliance monitoring device 201 and the insurance contract management device 203. In this way, the household electric appliance maintenance service system is provided. COPYRIGHT: (C)2004,JPO
Bibliography:Application Number: JP20020341626