SYSTEM AND METHOD FOR TAILORING AN ELECTRONIC DIGITAL ASSISTANT QUERY AS A FUNCTION OF CAPTURED MULTI-PARTY VOICE DIALOG AND AN ELECTRONICALLY STORED MULTI-PARTY VOICE-INTERACTION TEMPLATE

• Main Authors: ZENG, Hao, BLANCO, Alejandro G, JOHNSON, Eric
• Format: Patent
• Language: English; French; German
• Published: 13.01.2021
• Subjects: ACOUSTICS; MUSICAL INSTRUMENTS; PHYSICS; SPEECH ANALYSIS OR SYNTHESIS; SPEECH OR AUDIO CODING OR DECODING; SPEECH OR VOICE PROCESSING; SPEECH RECOGNITION

An input audio signal is monitored at an electronic digital assistant of an electronic computing device. The assistant determines that the audio signal includes audio from multiple speaking parties, identifies first and second parties of the multiple parties and roles of the parties, accesses a database of multi-party interaction templates and selects, as a function of the roles of the parties, a particular multi-party interaction template that matches the roles, and then generates, based on a detected content of the audio signal and the particular multi-party interaction template, a database query to retrieve information responsive to or supplemental to content of the audio signal. The assistant then causes the query to be performed results of the query provided to the first party, the second party, a dispatcher or administrator associated with the parties, or a computer-aided-dispatch system associated with the parties.