INDUSTRIAL-ENABLED MOBILE DEVICE

• Main Authors: BURKE, CHRISTOPHER J, PAPENBREER, RUDOLF LAURENZ, JONES, DEREK W, HARDEGGER, MARTIN, NAIR, SURESH R, BOUTAUD, FREDERIC, SACHERSKI, BURT, SUGIMOTO, KENTARO, O'BRIEN, DAVID M
• Format: Patent
• Language: English; French; German
• Published: 07.10.2015
• Subjects: CALCULATING; CLIMATE CHANGE MITIGATION TECHNOLOGIES IN THE PRODUCTION ORPROCESSING OF GOODS; COMPUTING; CONTROL OR REGULATING SYSTEMS IN GENERAL; CONTROLLING; COUNTING; DATA PROCESSING SYSTEMS OR METHODS, SPECIALLY ADAPTED FORADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL, SUPERVISORYOR FORECASTING PURPOSES; FUNCTIONAL ELEMENTS OF SUCH SYSTEMS; GENERAL TAGGING OF CROSS-SECTIONAL TECHNOLOGIES SPANNING OVER SEVERAL SECTIONS OF THE IPC; GENERAL TAGGING OF NEW TECHNOLOGICAL DEVELOPMENTS; MONITORING OR TESTING ARRANGEMENTS FOR SUCH SYSTEMS ORELEMENTS; PHYSICS; REGULATING; SIGNALLING; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE,COMMERCIAL, FINANCIAL, MANAGERIAL, SUPERVISORY OR FORECASTINGPURPOSES, NOT OTHERWISE PROVIDED FOR; TECHNICAL SUBJECTS COVERED BY FORMER USPC CROSS-REFERENCE ART COLLECTIONS [XRACs] AND DIGESTS; TECHNOLOGIES OR APPLICATIONS FOR MITIGATION OR ADAPTATION AGAINSTCLIMATE CHANGE; TRANSMISSION SYSTEMS FOR MEASURED VALUES, CONTROL OR SIMILARSIGNALS

An industrial-enabled mobile electronic device, such as a personal mobile phone or tablet computer, allows a user to wirelessly interact with industrial devices for a variety of purposes. The mobile electronic device can communicate with an industrial device to read and write configuration settings, read and view log data, send commands to the industrial device, and other such functions. The mobile electronic device can perform various types of analysis on images and video of the industrial device captured by the mobile electronic device, including identifying and translating a model or device number printed on the device, or translating error codes displayed by the industrial device. The mobile electronic device can also retrieve additional information about the industrial device or the device's stored data via interaction with a remote technical support service, and can be used to facilitate dialog with a remote technical support person.