COMMUNICATIONS DEVICE

A diagnostic processor (24) is installed in a router (2) on the user side of a network termination. This processor can be downloaded from the network and can in turn be downloaded to user terminals in a local network. On detection of a fault, the processor retrieves data from a store of fault rectif...

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Bibliographic Details
Main Author MENSAH, TREVOR
Format Patent
LanguageEnglish
French
German
Published 16.10.2013
Subjects
ELECTRIC COMMUNICATION TECHNIQUE
ELECTRICITY
TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHICCOMMUNICATION
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Summary:A diagnostic processor (24) is installed in a router (2) on the user side of a network termination. This processor can be downloaded from the network and can in turn be downloaded to user terminals in a local network. On detection of a fault, the processor retrieves data from a store of fault rectification instructions, for display in a form appropriate to a user terminal, giving the user instruction appropriate to the fault condition detected and the type of router being used. This allows the user to rectify the problem without recourse to online or telephone helplines, which may be unavailable because of the prevailing fault condition.
Bibliography:Application Number: EP20110773808