Real time intelligence recommended system based on customer's characteristic storehouse

• Main Authors: Jiang Lei, Shen Guangying, Zhu Zhenhang, Lai Zhaozhan, Qu Lyujie
• Format: Patent
• Language: Chinese; English
• Published: 03.08.2016
• Subjects: CALCULATING; COMPUTING; COUNTING; DATA PROCESSING SYSTEMS OR METHODS, SPECIALLY ADAPTED FORADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL, SUPERVISORYOR FORECASTING PURPOSES; ELECTRIC DIGITAL DATA PROCESSING; PHYSICS; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE,COMMERCIAL, FINANCIAL, MANAGERIAL, SUPERVISORY OR FORECASTINGPURPOSES, NOT OTHERWISE PROVIDED FOR

The utility model provides a real time intelligence recommended system based on customer's characteristic storehouse, including customer's characteristic library management platform, the machine of lining up, mobile device, a plurality of calling set and a plurality of windows display screen, wherein customer's characteristic library management platform is connected with mobile device, a plurality of calling set and a plurality of windows display screen respectively. This system in unified, efficient customer characteristic management platform, with the application of results in the queueing system of the business office of reality, can recognise customer's classification, promote user experience. 本实用新型提出基于客户特征库的实时智能推荐系统，包括客户特征库管理平台、排队机、移动设备、多个呼叫器及多个窗口显示屏，其中客户特征库管理平台分别与移动设备、多个呼叫器及多个窗口显示屏连接。该系统在统、高效的客户特征管理平台上，将成果应用在实际的营业厅排队系统中，能识别出客户的类别，提升客户体验。