Method for dispatching personnel in specific consultative field

• Main Author: PENGJI,CHENG ZHENG
• Format: Patent
• Language: English
• Published: 18.04.2007
• Subjects: CALCULATING; COMPUTING; COUNTING; DATA PROCESSING SYSTEMS OR METHODS, SPECIALLY ADAPTED FORADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL, SUPERVISORYOR FORECASTING PURPOSES; ELECTRIC COMMUNICATION TECHNIQUE; ELECTRIC DIGITAL DATA PROCESSING; ELECTRICITY; PHYSICS; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE,COMMERCIAL, FINANCIAL, MANAGERIAL, SUPERVISORY OR FORECASTINGPURPOSES, NOT OTHERWISE PROVIDED FOR; TELEPHONIC COMMUNICATION

The invention is a specialities consultation and talents dispatching method, comprising the steps of: a user utilizes communication device to enter in voice interactive system; the voice interactive system guides the user to utilize the communication device to input and select data conditions of the required prefesional talents and transmits the conditions to a database; the database screens the data according to the input conditions; operation module of the database executes parameter operation on all the professional talents data which have been recorded in the system and accord with the conditions, and selects the professional talents according to the operational results; the database returns the selected professional talents data to the voice interactive system, and the voice interactive system gives service request to the selected professional talents by the communication device. Thus, it provides a mobile instant service, reducing human resources cost, fully using scattered periods of time of professional talents, raising service efficiency and effectively reducing service cost, and making the professional talents not limited by time and space as receiving consultation.