Electric charge payment reminding system and method based on intelligent voice

• Main Authors: HUANG DAN, PENG XINYU, CHANG LE, CAO YOUXIA, YU DUNWEI, JEONG KANG-JIN, NI YANYAN, SUN WEIHONG, FENG YIQUN, SONG YINGDONG, HUANG HUASHENG, DUAN YUQING, ZHANG YING, LU RENJIE, WU LINGLING, LI ZHONGQING, ZHUANG LEI, LIU HUIZHOU, LI CHENXI, GU ZHIJIE, LI SHAOFEI, WANG MING
• Format: Patent
• Language: Chinese; English
• Published: 12.07.2024
• Subjects: ACOUSTICS; CALCULATING; COMPUTING; COUNTING; DATA PROCESSING SYSTEMS OR METHODS, SPECIALLY ADAPTED FORADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL, SUPERVISORYOR FORECASTING PURPOSES; ELECTRIC COMMUNICATION TECHNIQUE; ELECTRIC DIGITAL DATA PROCESSING; ELECTRICITY; MUSICAL INSTRUMENTS; PHYSICS; SPEECH ANALYSIS OR SYNTHESIS; SPEECH OR AUDIO CODING OR DECODING; SPEECH OR VOICE PROCESSING; SPEECH RECOGNITION; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE,COMMERCIAL, FINANCIAL, MANAGERIAL, SUPERVISORY OR FORECASTINGPURPOSES, NOT OTHERWISE PROVIDED FOR; TELEPHONIC COMMUNICATION; WIRELESS COMMUNICATIONS NETWORKS

The invention relates to the field of electric power payment, in particular to an electric charge payment reminding system and method based on intelligent voice, and the method comprises the steps: collecting user information, and obtaining the electric charge information of a user; a user inputs personal information and electric charge account information through voice, and a user archive model is established; dividing the users into different electric charge grades according to the electric charge consumption levels of the users, and setting the electric charge payment reminding times; in combination with the electricity consumption condition and the historical payment record of the user, the electricity fee payment reminding period of the user is analyzed, the electricity fee payment reminding frequency correction amount is obtained, meanwhile, the change of the electricity fee payment reminding frequency correction amount is monitored, and an electricity fee payment reminding prompt is automatically sent;