Question answering method and device based on business, electronic equipment and storage medium

• Main Authors: PANG ZEBANG, JIAN GUOYONG, PANG GUOTAO, MA JUNJIE
• Format: Patent
• Language: Chinese; English
• Published: 29.03.2024
• Subjects: CALCULATING; COMPUTING; COUNTING; ELECTRIC DIGITAL DATA PROCESSING; PHYSICS

The invention provides a business-based question and answer method and device, electronic equipment and a storage medium, and the method comprises the steps: firstly, obtaining target classification information through first conversion processing, and obtaining a first answer; then, in combination with the target classification information and the initial question, second conversion processing is carried out to form a query statement related to the business, and a second answer is generated; and finally, based on the query result, performing third conversion processing to add the answer constraint, and obtaining a final third answer. Intermediate questions and answers in the whole processing flow are not displayed in the human-computer interaction interface. According to the method, the intention of the problem can be identified, and the user is replaced to guide the text generation model, so that the user can obtain the system data more easily without manual intervention. 本申请提供了一种基于业务的问答方法、装置、电子设备及存储介质，该方法包括