Dialogue processing method and system for response robot

• Main Author: TANAKA RITSU
• Format: Patent
• Language: Chinese; English
• Published: 15.03.2024
• Subjects: CALCULATING; COMPUTING; COUNTING; DATA PROCESSING SYSTEMS OR METHODS, SPECIALLY ADAPTED FORADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL, SUPERVISORYOR FORECASTING PURPOSES; ELECTRIC DIGITAL DATA PROCESSING; PHYSICS; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE,COMMERCIAL, FINANCIAL, MANAGERIAL, SUPERVISORY OR FORECASTINGPURPOSES, NOT OTHERWISE PROVIDED FOR

The invention relates to the technical field of natural language processing, in particular to a dialogue processing method and system for a response robot, and the method comprises the steps: summarizing the types of questioners in dialogue positions in the operation environment of each robot according to the operation motion images in the operation environment of each robot, and extracting the emotion information of each questioner; inputting the emotional information into a preset emotional analysis model to execute emotional analysis, obtaining emotional data of each questioner, inputting the emotional data into a preset emotional recognition model to execute emotional recognition, and obtaining dynamic emotional information of each questioner; and according to the emotion data, summarizing the number of questioner dialogue topics in each current robot operation environment, calculating the number of machines needing to be queried in each robot operation environment and the robot query demand level of each