Vehicle insurance task failure reason quality inspection method, device and equipment

• Main Authors: ZHU XIAORAN, YANG FEIBIN, DAI YAOKANG, YU HAORAN, ZHENG BINGSEN, CHEN HOUYIN, LIU HANG, GAO HAITAO, ZHONG PINGBIN, LI ZIWANG, LIU FENG, LI LONG, CHEN JIANSHENG, LIU JINJIAN, HE PEIZHAO, XIAO DONGJIN
• Format: Patent
• Language: Chinese; English
• Published: 29.12.2023
• Subjects: CALCULATING; COMPUTER SYSTEMS BASED ON SPECIFIC COMPUTATIONAL MODELS; COMPUTING; COUNTING; DATA PROCESSING SYSTEMS OR METHODS, SPECIALLY ADAPTED FORADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL, SUPERVISORYOR FORECASTING PURPOSES; ELECTRIC DIGITAL DATA PROCESSING; PHYSICS; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE,COMMERCIAL, FINANCIAL, MANAGERIAL, SUPERVISORY OR FORECASTINGPURPOSES, NOT OTHERWISE PROVIDED FOR

The invention discloses a vehicle insurance task failure reason quality inspection method, device and equipment, and the method comprises the steps: obtaining to-be-detected data, inputting the to-be-detected data into a trained vehicle insurance task failure reason quality inspection model, and obtaining a prediction result; wherein the trained vehicle insurance task failure reason quality inspection model is obtained by training according to a training set, and the training set is a data set obtained after word segmentation is carried out on a trained vehicle insurance industry Chinese word segmentation model; the trained Chinese word segmentation model in the automobile insurance industry is obtained by training according to file data in the automobile insurance industry. The problems of high labor cost, low efficiency, low authenticity, inaccurate quality inspection result and the like of customer loss reason quality inspection in an existing scheme are solved. 本发明公开了一种车险任务失败原因质检方法、装置及设备，该方法包括：获取待测数据，将所述待