After-sale quality assurance system for off-board charger of electric forklift

• Main Authors: WANG WEI, KE ZHONGJIAN, ZHU KEYONG, JOO SEOK-BAE, ZHANG XUYOU, GU XIANG, YE JIONG, YU YUE
• Format: Patent
• Language: Chinese; English
• Published: 20.10.2023
• Subjects: CALCULATING; COMPUTING; COUNTING; DATA PROCESSING SYSTEMS OR METHODS, SPECIALLY ADAPTED FORADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL, SUPERVISORYOR FORECASTING PURPOSES; ELECTRIC COMMUNICATION TECHNIQUE; ELECTRIC DIGITAL DATA PROCESSING; ELECTRICITY; HAULING; HOISTING; HOISTING, LIFTING, HAULING OR PUSHING, NOT OTHERWISE PROVIDEDFOR, e.g. DEVICES WHICH APPLY A LIFTING OR PUSHING FORCEDIRECTLY TO THE SURFACE OF A LOAD; LIFTING; MEASURING; MEASURING ELECTRIC VARIABLES; MEASURING MAGNETIC VARIABLES; PERFORMING OPERATIONS; PHYSICS; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE,COMMERCIAL, FINANCIAL, MANAGERIAL, SUPERVISORY OR FORECASTINGPURPOSES, NOT OTHERWISE PROVIDED FOR; TESTING; TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHICCOMMUNICATION; TRANSPORTING

The invention discloses an after-sale quality assurance system for an off-board charger of an electric forklift, and relates to the field of after-sale fault location and responsibility research and judgment of the off-board charger of the electric forklift. The method solves the problems that after-sales personnel support by system data when abnormal working conditions occur in the after-sales use process of the off-board charger of the electric forklift truck, whether the cause of the fault of the charger is the product quality problem or the artificial damage is identified, the cause of the fault is analyzed, a basis is provided for fault responsibility research and judgment, the maintenance efficiency of the after-sales product is improved, and the maintenance cost of the off-board charger of the electric forklift truck is reduced. And the after-sale quality guarantee work of the off-board charger of the electric fork-lift truck can be smoothly carried out. 本发明公开了一种电动叉车非车载充电机售后质保系统，涉及电动叉车非车载充电机售后故障定位与责任研判