Work order problem processing system, method and device

The invention relates to the technical field of information processing, in particular to a work order problem processing system, method and device, in the work order problem processing system, a log cleaning module, a database module connected with the log cleaning module, a query module and an acqu...

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Bibliographic Details
Main Authors XIA ZHENGGANG, ZHAO CHENXI, LYU HUALIANG, ZHOU KAI, JIANG BO
Format Patent
LanguageChinese
English
Published 18.04.2023
Subjects
CALCULATING
COMPUTING
COUNTING
ELECTRIC DIGITAL DATA PROCESSING
PHYSICS
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Summary:The invention relates to the technical field of information processing, in particular to a work order problem processing system, method and device, in the work order problem processing system, a log cleaning module, a database module connected with the log cleaning module, a query module and an acquisition module connected with the query module, the acquisition module is used for acquiring form information in a work order submitted by a user and sending the form information to the query module, and the query module is connected with the database module and is used for searching feature data corresponding to the form information in the database module according to the form information received by the query module; according to the technical scheme, when the form information in the work order is obtained, the feature data and the solution corresponding to the feature data can be found in the database module according to the form information, so that the work order problem is rapidly solved, and the work order p
Bibliography:Application Number: CN202211667214