Washing machine fault processing method and device and washing machine

• Main Authors: WU GUANREN, CHENG HAISONG, LUO YUHUI, WEI HAO, ZENG ZHIYONG, ZHAO ZICHEN
• Format: Patent
• Language: Chinese; English
• Published: 27.12.2022
• Subjects: FLEXIBLE MATERIALS NOT OTHERWISE PROVIDED FOR; LAUNDERING; LAUNDERING, DRYING, IRONING, PRESSING OR FOLDING TEXTILEARTICLES; TEXTILES; TREATMENT OF TEXTILES OR THE LIKE

The invention provides a fault processing method and device for a washing machine and the washing machine, and the method comprises the steps: obtaining the unusable function of the washing machine caused by a fault under the condition that the fault of the washing machine is detected; if part of functions of the washing machine cannot be used due to the fault, first prompt information is sent, and the first prompt information is used for prompting a user of the normally used function; if all functions of the washing machine cannot be used due to the fault, second prompt information is sent, the second prompt information is used for prompting a user of the fault of the washing machine, different prompt information is sent to the user, so that the user knows the functions of the washing machine influenced by the fault, and under the condition that part of the functions cannot be used due to the fault, the user can know the functions of the washing machine influenced by the fault. And the user can use the funct